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Privacy Policy

Your Privacy Matters to Us

At T. Smith Engineering Inc., protecting your privacy is a top priority. We are committed to responsibly managing your personal information and ensuring compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) (where applicable), and other relevant privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information and outlines your rights regarding your data.

Accountability

We take full responsibility for the personal information under our control. A designated Privacy Officer ensures compliance with this policy and privacy laws. Contact details are provided at the end of this document for inquiries or concerns.

Collection of Personal Information

We collect only the personal information necessary to deliver our professional engineering services. This may include:

  • Contact Information: Name, address, email, and phone number for communication and service delivery.
  • Project-Specific Information: Site details, technical drawings, blueprints, and reports to fulfill engineering requirements.
  • Financial Information: Payment details for invoicing and contract management.
  • Employment or Contractor Information: Credentials and certifications for project personnel.

All information is collected lawfully and transparently, ensuring relevance and necessity for identified purposes.

Purposes of Collection

Personal information is used strictly for the following purposes:

  • Conducting structural, electrical, mechanical, and environmental analyses.
  • Preparing engineering reports, investigations, and expert opinions.
  • Facilitating communication with clients, contractors, and stakeholders.
  • Ensuring compliance with regulatory requirements and safety standards.
  • Managing billing, payments, and contract execution.

Consent

We obtain your consent for collecting, using, or disclosing personal information, except where permitted or required by law (e.g., legal investigations). Consent may be express (written or verbal) or implied (e.g., by engaging our services). You can withdraw consent at any time, subject to legal or contractual limitations.

Use, Disclosure, and Retention

We use personal information solely for identified purposes. Disclosure occurs only under these circumstances:

  • As Required by Law: For legal investigations or compliance with court orders.
  • Service Providers: To contractors or consultants under strict confidentiality agreements.

We retain personal information only as long as necessary to fulfill these purposes or meet legal obligations. Once no longer needed, data is securely destroyed.

Cross-Border Data Transfers

If your information is processed outside Canada, we ensure that it receives the same level of protection, in compliance with Canadian privacy laws.

Safeguarding Your Information

We implement robust security measures to protect personal information, including:

  • Secure storage of data and files.
  • Encrypted communication for sensitive exchanges.
  • Role-based access controls.
  • Regular audits and updates to security systems.

Your Rights

Under PIPEDA and other applicable laws, you have the right to:

  1. Access: Request details of the personal information we hold about you.
  2. Correction: Update or correct inaccurate information.
  3. Consent Withdrawal: Revoke consent for certain uses of your data (subject to legal or contractual restrictions).

We respond to requests within 30 days. Contact our Privacy Officer for assistance.

Data Breach Response

In the event of a data breach, we will:

  • Notify affected individuals promptly if there is a risk of significant harm.
  • Report the breach to the appropriate regulatory authorities.
  • Take immediate action to mitigate risks and secure data.

Cookies and Analytics

Our website uses cookies to improve functionality and enhance user experience. Cookies may collect non-identifiable information such as:

  • Browser type and version.
  • Pages visited and session duration.

You can manage cookie settings via your browser. Please note, disabling cookies may limit website functionality.

We also use analytics tools to monitor website performance. These tools may involve third-party providers, bound by confidentiality agreements.

Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these sites. Review their privacy policies before sharing information.

Updates to This Policy

This Privacy Policy is reviewed annually and updated as needed to reflect legal, technological, or operational changes. The latest version is available on our website, with significant updates communicated directly to affected individuals.

Contact Us

For questions, concerns, or complaints about this Privacy Policy or your personal information, please contact:

Chukwudi Ajaegbo
Privacy Officer
T. Smith Engineering Inc.
707 Kipling Avenue, Toronto, ON M8Z 5G4

Tel: 416-798-8770
Fax: 416-798-8707
Email: chuka@tsmithengineering.com